Frequently Asked Questions

Account and Wallet Related

Cancellation Related

How do I cancel my Order?
You can raise cancellation request for the item by visiting My Orders section. After submitting the cancellation request, we’ll send you a confirmation mail along with the refund details to the registered e-mail address.
If the order is already shipped, we wouldn’t be able to cancel it. However, you can refuse to accept the shipment and the amount will be refunded to your Mr. Stag’s wallet within 24 hours of refusal. If you have accepted the shipment, no worries, you can return the product and the amount will be refunded in your Mr. Stag’s wallet once the product is delivered to us. For prepaid orders, the refund amount will be added to the Mr. Stag’s wallet. For any other query, please write to us at

Payment Related

Return Related

Shipping and Tracking Related

Wallet Related

100% Cashback Related

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